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Order Information

Orders

How are your products made?

We work with a print-on-demand drop shipper.

They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

How do I track my order?

You’ll receive a tracking link via email when your order ships out.

If you have any questions about your tracking or shipment, drop us a line at admin@dogsandcatspetshop.com

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged.

To help us resolve this for you quickly, please email us at admin@dogsandcatspetshop.com within a weeks’ time with photos of the
damaged product, your order number, and any other details you may have about your order.

We’ll get back to you with a resolution as soon as possible!